istanaslot Privacy Policy

This page describes what we collect when you use istanaslot and how we keep that data protected. We operate an online entertainment platform available where local law permits, and we take your privacy seriously. Our commitment is to be transparent about every piece of information we gather, how we use it, and the rights you hold over your own data.

We at istanaslot serve users across Indonesia through our Android app, iOS browser, and desktop interface. When you register an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, or when you interact with our live-dealer tables and sportsbook markets, you share personal information with us. This policy explains exactly what we do with it.

What we collect on istanaslot

We collect your name, email address, phone number, and date of birth during account registration. We also collect your Indonesian identity document (KTP) number and a photograph of your KTP during our Know Your Customer (KYC) verification process. This verification is mandatory before you can withdraw funds or access higher betting limits on istanaslot.

When you make a deposit or withdrawal, we record the payment method you use, the amount, the timestamp, and your destination or source bank account. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation data from those e-wallet providers. If you transfer via e-wallet, mobile banking, local payment, or online payment virtual accounts, we log your bank details and transaction reference.

We also collect your IP address, device type, browser version, and approximate location (city level, not street address) every time you log in or place a bet. We track which games you play, how long you play, and your betting history. We store cookies on your device to remember your login session and your language preference.

How we use your data

We use your identity information to verify your account and comply with Indonesian anti-money-laundering (AML) regulations. We use your payment data to process deposits and withdrawals, reconcile transactions, and detect fraud. We use your behavioural and technical data to improve our platform, detect suspicious activity, and personalise your experience on istanaslot.

We may also use your email and phone number to send you account notifications, withdrawal confirmations, and security alerts. We do not send marketing emails unless you opt in. We never sell your data to third parties. We may share your KTP and payment information with our payment processors and our compliance team, but only to the extent necessary to process your transaction or verify your identity.

Third-party processors and data location

Our servers may sit outside your jurisdiction. We use cloud infrastructure providers to store your data, and we use payment processors to handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers. These processors have their own privacy policies, and we recommend you review them. We do not control how they store or use your data beyond what is necessary to complete your transaction.

We also use analytics services to understand how users navigate istanaslot. These services may place their own cookies on your device. You can disable cookies in your browser settings, though this may affect your ability to log in or use certain features.

Your rights and how to contact us

You have the right to request a copy of all personal data we hold about you. You have the right to correct inaccurate information. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to our use of your data for marketing or analytics purposes. To exercise any of these rights, contact our support team through your istanaslot account dashboard or email us directly.

We retain your KYC documents and payment records for a minimum of five years to comply with Indonesian financial regulations. We retain your login and betting history for two years. If you close your account, we anonymise your data after one year, meaning we remove your name and contact details but keep aggregated betting patterns for fraud detection.

Cookies and tracking

We use session cookies to keep you logged in to istanaslot. We use persistent cookies to remember your language and theme preference. We use analytics cookies to track page views and user flow. You can delete cookies from your browser at any time. If you disable all cookies, you will need to log in again each time you visit istanaslot, and some features may not work correctly.

Our commitment to you

We at istanaslot encrypt all data in transit using TLS 1.2 or higher. We store sensitive data such as KTP numbers and bank account details in encrypted vaults. We limit access to your data to employees who need it to process your account or detect fraud. We conduct regular security audits and penetration tests to identify vulnerabilities.

We do not guarantee that our systems are non-specific info secure—no online platform can make that claim. If we discover a data breach, we will notify you by email within 72 hours and explain what information was exposed and what steps we are taking to prevent it happening again. We will also notify the relevant Indonesian authorities as required by law.

Our services are available only where local law permits. We comply with Indonesian data protection regulations and financial reporting requirements. If you have questions about this policy or how we handle your data, contact our support team. We aim to respond to all data requests within 14 days.